Privacy Policy
Viral Edge Agency
Effective Date: March 1st 2025
Viral Edge Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
1. Information We Collect
We collect different types of personal information when you interact with our website and services, including:
- Personal Information: Name, email address, phone number, and any other information you provide when contacting us or signing up for our services.
- Payment Information: If you purchase a service or digital product, payment details are processed securely through third-party payment providers.
- Technical Data: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.
- Marketing Preferences: Your subscription status and interactions with our marketing materials.
2. How We Collect Your Information
We collect personal information through:
- Website forms (e.g., contact forms, newsletter sign-ups)
- Payment processing platforms
- Cookies and tracking technologies (e.g., Google Analytics)
- Direct communication with you (e.g., emails, social media inquiries)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services
- To process transactions and payments
- To respond to inquiries and provide customer support
- To send marketing and promotional materials (with your consent)
- To analyze website traffic and enhance user experience
- To comply with legal obligations and enforce our terms
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service Providers: Third-party vendors (e.g., payment processors, email marketing tools) that assist in business operations.
- Legal Authorities: If required by law, court order, or government request.
- Business Transfers: In the case of a merger, sale, or transfer of assets, your data may be included as part of the transaction.
5. Your Rights & Choices
Under PIPEDA, you have the right to:
- Access, update, or correct your personal information
- Withdraw consent for marketing communications
- Request deletion of your personal data (subject to legal limitations)
- Inquire about how your information is collected and used
To exercise these rights, please contact us at [Insert Contact Email].
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
7. Data Security & Retention
We implement security measures to protect your personal information. However, no data transmission is 100% secure. We retain personal data only as long as necessary for business and legal purposes.
8. Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website, and we encourage you to review it regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Viral Edge Agency
[email protected]
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.